Tailored Programs

GLC creates customized solutions to address the unique requirements of each customer.  We are able to work with any equipment provider without obligation as an independently owned outsourcing firm.  Every software and hardware choice we make on behalf of our customer provides them with the optimal solution designed to meet their needs over the lifetime of the organization. 

This methodology has been in use since the company’s inception nearly two decades ago. Our clients have benefitted by receiving lower cost increases for equipment, service and supplies that if they hired any one of our competitors.  We have maintained an average cost increase of less than one percent per year, well below the Consumer Price Index 18 consecutive years.

When we analyze a client site to prepare for a transition to an Electronic Records Management (ERM) and Electronic Document Imaging (EDI) systems, we look at the entire operation to advise on the best way to deliver industry leading retrieval times at costs that are at or below market rates. The company’s exceptional vendor support coupled with our outstanding service philosophy, enables efficiencies from back office operations to reception.  We are often able to lower the cost of onsite and offsite document storage and destruction operations by up to 45 percent. In addition, our process in developing  “right fit” solutions also results in such additional firm benefits as reducing secretary headcount and improving attorney-to secretary ratios often by 4-to-1 and sometime 5-to-1.