Gerard J. Chambers, CEO

Mr. Chambers has spent his entire career in the document services outsourcing business. Since 1992, he has been CEO of GLC Business Services.  Prior to founding GLC, Jerry spent three years at Xerox Corporation beginning in 1989. He earned his M.B.A. with honors in the executive program at New York University during his first year at Xerox--while also serving as the National Operations Manager in charge of the operations group of Xerox Business Services, Xerox's outsourcing organization.

As National Operations Manager, Jerry was responsible for programs, systems, and strategies for more than 3,200 production employees nationally and was also a member of Xerox's Senior Staff.

His many accomplishments at Xerox include successfully initiating a program that reduced Xerox's high customer cancellation rate from nearly 18% in 1990 to less than 6% in 1992.

Jerry was also instrumental in stabilizing several key business components at Xerox by reducing turnover and curtailing the continuous increase in direct spending costs. His contacts and reputation in the industry helped Xerox land many competitive deals.

In Jerry's final position at Xerox, he was Manager of New Market Development, where he helped establish the strategic marketing plan for opening new markets throughout the US.

Jerry spent 10 years building Chas. P. Young Management Services into a national competitor providing the highest level of customer service available in the office support service industry. Helping open offices in most major cities around the country and working in every facet of business start-up and growth helped to build his foundation and desire to start his own company. It was also his deep involvement in the legal market at Chas. P. Young that led to his being recruited to Xerox.